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Amplify your sales and support performance with our advanced inbound call monitoring and call distribution.

Automatically upload recordings of all calls to and from any agent in a queue to any compatible cloud storage provider.

Listen in on Enhanced Queue calls, speak directly to the call agent, or join the call with the agent and caller.

Set a timer for however long you want callers waiting in the queue before redirecting them to a voicemail.

Setup instant email notifications for issues that require immediate attention.

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Receive incoming calls at any one of your extensions and/or create a call-forward and follow you to another location, i.e., your cell phone.

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Have your voicemails delivered to your inbox via an audio file to listen to.

Administer your OnSIP account with setup wizards, edit features in real-time, manage payment + contact information, and download invoices, all in our web app.

View invoices, update billing contact, view purchase history and more in our web app’s billing portal for easy accounting.

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20 years in the making, our KB offers detailed articles, step-by-step instructions and video walkthroughs for set up.

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Automatically provision supported VoIP phones.

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Moves, adds, and changes to features in your OnSIP account occur in real-time.

When an agent answers a call, a Zendesk ticket is automatically created, assigned to the agent, and populated with basic call info.