Industry News & Trends

7 Hosted VoIP and UCaaS Trends Shaping Business Communications in 2026

welcolme@onsip.com (OnSIP) — Tue, 13 Jan 2026 18:20:37 GMT

The hosted VoIP and unified communications landscape continues its rapid evolution, driven by advances in artificial intelligence (AI), shifting workplace dynamics, and growing demand for seamless digital experiences. As we move through 2026, businesses are rethinking how they connect with customers and colleagues, adopting cloud phone systems that do far more than simply handle calls.

Getting Multi-factor Authentication Right: Essential Best Practices

welcolme@onsip.com (OnSIP) — Thu, 21 Aug 2025 16:36:58 GMT

Multi-factor authentication (MFA) has become an essential step in protecting digital accounts, but implementing it poorly can create more problems than it solves. Here are key best practices to ensure your MFA deployment actually strengthens security without frustrating users.

Rely on OnSIP Business VoIP for Your OBiTALK Replacement Phone Service

joe@onsip.com (Joe DeBari) — Mon, 30 Sep 2024 17:00:18 GMT

HP has published an End-of-Life Notice for the OBiTALK Consumer Portal and a variety of other services which support the wider OBiTALK platform. On October 31, 2024, the portal will be shut down, with remaining services getting decommissioned after that date.

VoIP and the Environment: Choose Green Cloud Technologies

margaret@onsip.com (Margaret Joy) — Tue, 16 Apr 2024 15:00:00 GMT

When you think of green tech, you probably think of low-energy light bulbs, solar and wind power, reusable batteries and electric cars. But did you know that hosted VoIP falls into the same category? It’s not obvious from the outside, but a business phone system structured on Voice over Internet Protocol, or VoIP, reflects the reduce, reuse and recycle mantra.

Partner Spotlight by OnSIP: All systems go

welcolme@onsip.com (OnSIP) — Tue, 06 Feb 2024 16:48:58 GMT

“Then I share that OnSIP has U.S.-based L2 techs in Customer Service, who pick up on the second ring and own the problem, even if it isn’t an OnSIP problem…that closes them every time.”

6 VoIP Trends in 2024: Examining the Future of VoIP

joe@onsip.com (Joe DeBari) — Thu, 11 Jan 2024 14:15:00 GMT

Happy New Year 2024!

5 Hosted VoIP and Cloud Tech Trends to Follow in 2023

joe@onsip.com (Joe DeBari) — Fri, 13 Jan 2023 23:02:27 GMT

What does 2023 have in store for the VoIP and cloud tech landscapes?

OnSIP Helps Reduce Robocalls by Supporting STIR/SHAKEN Standards

welcolme@onsip.com (OnSIP) — Fri, 07 Oct 2022 16:12:02 GMT

Have you ever picked up a call with your same area code and telephone prefix, thinking maybe your caller ID was showing you a friendly neighbor or local government agency? Did it actually turn out to be a robocaller who wanted to talk to you about extending your car warranty, a student loan or how you somehow owe money on a bill you were sure you paid?

988 Joins the North American Numbering Plan

margaret@onsip.com (Margaret Joy) — Tue, 19 Jul 2022 13:51:15 GMT

As of July 16, 2022, there’s a new 3-digit national number in the mix. 988 is the new N11 code set up by the FCC and directs to the National Suicide and Crisis Lifeline.

Next Generation 911 (NG911)

margaret@onsip.com (Margaret Joy) — Tue, 31 May 2022 18:00:46 GMT

As any VoIP fan knows, telecommunications has vastly evolved from the rotary dial and switchboard days. Unfortunately, emergency communications have been slow to adapt to modern technology—let alone keep up with it.